Help for /help/staff-queues
Getting started
- What Growth Navigator isNavigate from start-up to scale-up and beyond: apply, get assessed, then use twelve modules to see where your company stands for its growth stage.
- Using this help centreContext-sensitive help on every page, plus a navigable and searchable centre.
- Program guidelinesEach program's guidelines are rendered from the same configuration the assessment uses.
- Signing inApplicants use the applicant sign-in; Powering Australia staff use the staff sign-in.
Your application
- Registering your companyEnter your ABN, confirm the details the ABR returns, declare your authority, and you become the Company Administrator.
- Choosing a programCompare open programs side by side; the quick check highlights the best fit without blocking either choice.
- Eligibility stageAnswer every eligibility criterion for the program, declare your stage, and submit. Staff verify within five business days.
- Merit stage and AI assessmentRespond to each weighted criterion with specific evidence; Claude drafts scores that staff review and the Delegate decides on.
- Participation Agreement and activationCohort acceptance sends a DocuSign agreement; it becomes active only after the Powering Australia Administrator countersigns.
Dashboard and widgets
- Your dashboardOne grid of widgets, each a view of one module's scores or a synthesis of several, gated by subscription and by role.
- Widget catalogueFourteen widgets plus Progress; what each one draws, which module feeds it and what it needs to appear.
- Governance Radar widget8-axis radar with expected band shaded. ASX Principles (adapted), AICD SME governance.
- SWOT Analysis widgetFour quadrants with TOWS links. SWOT / TOWS (Weihrich), Rumelt kernel.
- Risk Analysis widget5×5 heat map. ISO 31000, COSO ERM.
- Competitor Radar widgetRadar of self vs competitors; Five Forces strip. Porter's Five Forces, perceptual map.
- Financial Health widgetSix gauges plus 24-month trend. Liquidity, leverage, margin, cash conversion, Altman Z''.
- Growth Readiness Assessment widgetSix-level pyramid coloured under / fit / over. Flamholtz Pyramid of Organizational Development; fit-for-phase.
- Scalability Comparison widgetSelf vs de-identified cohort (box-whisker). Manufacturing Readiness Levels, Theory of Constraints.
- Systems Radar widget7-axis radar with Essential Eight ring. CMMI-style maturity, Essential Eight.
- Team Personality Radar widgetBelbin coverage with consenting people plotted. Belbin Team Roles, Big Five (IPIP-NEO-60).
- Anchors and Engines widgetTwo ranked lists either side of a centre line. Lewin force-field analysis, Kotter accelerators.
- Transition Matrix widgetPyramid levels × current → target stage. Power Transformer whole-company transition matrix.
- Business Model widgetNine BMC blocks with unit-economics tiles. Business Model Canvas, funnel economics.
- Culture Compass widgetOCAI quadrant, now vs preferred. Competing Values Framework / OCAI, Denison.
- Readiness Ladder widgetThree ladders: CRI, TRL, IRL. ARENA CRI, TRL, Investment Readiness Level.
Modules and instruments
- Modules pageSubscribe within your program ceiling, assign who is responsible, start or resume each instrument, and run the engine.
- The twelve modulesWhat each module captures, the frameworks behind it, who completes it and how often.
- Completing an instrumentPages of items with Previous, Next and Save and exit; structured grids; agent pre-fill you confirm, correct or reject.
- M01 Phase and Growth ReadinessPlaces your company on the growth curve and measures the growing pains that signal a transition is due. Every other module is scored against the stage you declare here.
- M02 GovernanceLooks at how decisions are made and overseen: board, delegations, shareholder agreements, risk and audit oversight, and how dependent the company is on its founder.
- M03 StrategyCaptures your strengths, weaknesses, opportunities and threats with evidence, and tests whether your strategy has a diagnosis, a guiding policy and coherent action.
- M04 Market and CompetitionRates the forces acting on your market and scores you against up to six named competitors on dimensions you choose.
- M05 Commercial EngineMaps the nine blocks of your business model and the numbers behind them: funnel conversion, acquisition cost, lifetime value and margin per unit.
- M06 Financial HealthReads two years of financial statements into a standard chart of accounts, which you confirm line by line, then computes runway, margins and resilience ratios.
- M07 RiskBuilds a register of up to twenty risks with owners, ratings and treatments. Cyber, IP and foreign-interference entries are mandatory.
- M08 Operations and ScalabilityRates manufacturing readiness, identifies your binding constraint and compares capacity with demand, suppliers and quality systems.
- M09 Systems and DigitalMeasures the coverage and maturity of your core business systems, how well they integrate, and your cyber maturity against the Essential Eight.
- M10 Team CompositionEach person completes their own profile under their own consent: qualifications, team roles and personality. The company sees coverage and gaps, never other people’s raw answers without consent.
- M11 Culture and LeadershipEach respondent describes the culture now and the culture they prefer. Results are aggregated; nobody sees an individual answer.
- M12 Commercialisation and Capital ReadinessPlaces your product on the commercial, technology and investment readiness ladders and records your IP position and capital plan.
Plans and feedback
- PlansGenerated documents for one subject area, built from your confirmed data, scores and evidence, reviewed by your Commercialisation Manager.
- Feedback: recommendations and actionsReleased recommendations grouped by capability, with your status, owner, due date and notes, plus the actions from your Plans.
Team, consent and settings
- Team: people, roles and invitationsInvite people by email, set their role and Manager, see instrument completion and consent, and open consenting people's reports.
- Consent and your individual resultsSharing individual instrument results with your employer is a separate, specific, versioned consent you can withdraw at any time.
- SettingsCompany profile, widget visibility per role, dashboard layout, your consents and the research opt-out.
Staff portal
- Staff portal: landing viewsOne landing view per role: Health and scorecard for the Administrator, the decision queue and cohort board for the Delegate, the portfolio for a Commercialisation Manager.
- Queues, SLAs, claiming and conflictsEvery queue item shows age and SLA; claim it for two hours; declared conflicts remove companies from your queues.
- The company recordSeven tabs shared by every staff role: Overview, Application, Assessments, Dashboard, Recommendations, Notes, History.
- Decisions, countersign, override and reviewWho decides what, and the controls that keep decisions separate from AI and from each other.
- Module agent configurationEnable each agent, set its monthly cap and the hosts it may call; see runs and spend.
- Programs, instrument and analysis versionsEdit a program instance (new configuration version), publish instrument and analysis versions, trigger re-analysis.
- Audit log and chain verificationEvery event with its actor and hashes; verification re-hashes the chain and is itself audited; export CSV.
- ReportingIntake funnel, cohort health, longitudinal movement, the monthly compliance section and the de-identified research export.
Concepts
- Application statesEvery state an application can be in, who moves it, and where it can go next.
- The metro mapEight stations from Register to Active; the current one pulses, staff-controlled ones show what Powering Australia is doing.
- Fit score, bands, drag and thrustHow a capability score is computed and what the sign means.
- Module agents and evidenceEach module has an agent that gathers public evidence through an allow-listed proxy; nothing affects a score unless you confirm it.